Privacy Policy

At Embroidery Digitizing Services USA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our embroidery digitizing services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Company name (if provided)
  • Design files or artwork submitted through our forms

Non-Personal Information

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our website
  • Referring URLs

This information helps us improve our website performance and user experience.

How We Use Your Information

We use the collected information to:

  • Provide and deliver embroidery digitizing services
  • Respond to inquiries and quote requests
  • Communicate order updates and service-related information
  • Improve website functionality and content
  • Maintain website security and prevent fraud

We do not sell, rent, or trade your personal information to third parties.

Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Analyze website traffic
  • Understand user behavior
  • Improve site performance and usability

You may disable cookies through your browser settings; however, doing so may affect certain website features.

Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no online transmission or storage method is 100% secure.

Third-Party Services

We may use trusted third-party tools and services (such as analytics or form processing tools) to operate our website effectively. These third parties are obligated to protect your information and use it only for authorized purposes.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent for data processing

To exercise your rights, please contact us using the information below.

Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Embroidery Digitizing Services USA
πŸ“ 3025 La Branch St, Houston, TX 77004, USA
πŸ“ž 740-873-1641
πŸ“§ [email protected]
πŸ•’ Monday-Friday: 8:30 AM – 5:30 PM (Local Time)