At Embroidery Digitizing Services USA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our embroidery digitizing services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Company name (if provided)
- Design files or artwork submitted through our forms
Non-Personal Information
- IP address
- Browser type and device information
- Pages visited and time spent on our website
- Referring URLs
This information helps us improve our website performance and user experience.
How We Use Your Information
We use the collected information to:
- Provide and deliver embroidery digitizing services
- Respond to inquiries and quote requests
- Communicate order updates and service-related information
- Improve website functionality and content
- Maintain website security and prevent fraud
We do not sell, rent, or trade your personal information to third parties.
Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Analyze website traffic
- Understand user behavior
- Improve site performance and usability
You may disable cookies through your browser settings; however, doing so may affect certain website features.
Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, no online transmission or storage method is 100% secure.
Third-Party Services
We may use trusted third-party tools and services (such as analytics or form processing tools) to operate our website effectively. These third parties are obligated to protect your information and use it only for authorized purposes.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for data processing
To exercise your rights, please contact us using the information below.
Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Embroidery Digitizing Services USA
📍 3025 La Branch St, Houston, TX 77004, USA
📞 740-873-1641
📧 [email protected]
🕒 Monday-Friday: 8:30 AM – 5:30 PM (Local Time)